FREQUENTLY ASKED QUESTIONS
Product Specific Questions:
RideReady WaterProof Case
Will the waterproof case fit my phone?
Yes, the JWA Waterproof Case is universal and fits most standard smartphone models
Bluetooth Speaker
Is this a one-time charge?
Yes, $10 per rental, covering the duration of your experience.
Can I bring my own speaker?
No, only our approved speakers for safety and compatibility.
Merchandise Bundle
Can I choose the T-shirt size?
Yes, sizes available on request.
Can I buy the bundle as a gift?
Absolutely!
Go Pro/Insta 360 Video Footage
How will I receive my footage?
A secure download link within 24 hours, sent via email or text.
Upgrade Questions:
High-Performance Jet Ski
What does “revved-up” mean in the context of jet skis?
“Revved-up” jet skis are high-performance models with engine or component modifications that increase horsepower, enabling faster acceleration and higher top speeds compared to standard models; a guidance session is provided.
Geo-Fence Expansion:
What if I pass the boundary?
Our GPS alerts and activates low-power mode to safely return to designated areas.
Guided Tour Details:
How does it work?
Steps from booking to arrival, safety instructions, and a scenic guided experience.
Location and Duration
Exclusive to our Main headquarters, 2-hour experience ideal for sightseeing and excitement.
Gift Cards/ECards:
How do gift cards work?
Valid for up to a year, redeemable for any rentals, packages, or add-ons.
